At Amora Skin & Beauty Goulburn, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you book services or interact with us online or in-salon.

1. Information We Collect

We may collect the following types of information:

Personal details – name, email address, phone number, and address.

Appointment & service information – booking details, treatment history, and preferences.

Health information (if provided) – relevant skin or medical information required to safely perform treatments.

Payment information – processed securely through third-party payment providers (we do not store your card details).

In-salon interactions – consultation forms, client records, and service notes.

Online activity – cookies, IP address, and browsing behaviour on our website.

Marketing preferences – promotions, special offers, and newsletter sign-ups.

2. How We Use Your Information

We use your personal information to:

• Manage and confirm appointments
• Provide safe and effective beauty and skin treatments
• Communicate with you about bookings or enquiries
• Improve our services and client experience
• Send marketing communications (only if you have opted in)
• Comply with legal and health-related obligations

3. Cookies and Online Tracking

Our website may use cookies and similar technologies to:

• Improve your browsing experience
• Remember your preferences
• Monitor website performance

You can disable cookies in your browser settings, but some features may not function properly.

4. Data Security

We take all reasonable steps to protect your personal information from misuse, loss, and unauthorised access. All data is stored securely, and online transactions are encrypted.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Withdraw consent from marketing communications
• Request deletion of your data

To exercise these rights, please contact us using the details below.

6. In-Salon Privacy

When you visit Amora Skin & Beauty Goulburn, we may collect information through consultation forms, treatment records, and booking systems. This information is handled with the same level of care as online data.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated date.

8. Need more help Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Amora Skin & Beauty Goulburn
Email: info@amoraskinbeauty.com.au
Call on: 0410779779
Address: 37 verner st, Goulburn nsw 2580.